Your company’s ability to deliver, manage and produce a competent development team will have great implications on the success or failure. Today, entrepreneurs are busy and are battling with big challenges to survive in this competitive market. Growing a brand in the market and gaining adequate funding is a difficult task that again encompasses dozens of other difficult tasks. It is because of this that outsourcing has become a big business today and you can outsource anything from marketing to payroll to an expert Outsourcing Company.
IT has always been an important part of outsourcing, whether you are talking about something very specific or a help desk or etc. and the truth is that the most common and costly pitfalls persist when it is time to hire outsourcing companies in India. It is here, that you should ensure your engagements and that it achieves the intended results.
As outsourcing moves into its third decades, the decision makers also have attained great maturity to manage and avoid some common and costly pitfalls in the practice. Here in this blog, lets discuss about how to avoid IT outsourcing mistakes:
Your IT Outsourcing Goals should align with Your Strategic Plans and Budget:
Your business aim should be not only to take a decision that can help reduce your budget, but also be on the financial savings that you can show by hiring an experts outsourcing personnel to do the same job at less cost. It is highly important to examine whether your IT outsourcing plans align with your budget, goals and objectives. This will help you to focus on your core competencies, access resources that are not employed internally, reduce the time to market and mitigate the risk factors.
Don’t Ignore Technical and Process Mismatch:
When you are outsourcing to a foreign vendor, chances are very high that there can be culture clashes, so it is highly important to understand their work culture, time restrictions and also any obligations. While they too try to adapt to your requirements, it is not always that the vendors will also understand your business culture. This could put a lot of stress to the employees, thereby resulting in poor quality of work. So, to ensure a mutual beneficial relationship, it is a good idea to accept their culture to some extent and cooperate.
Avoid the Fixed Price Bidding for all Projects
There are many clients outsourcing to India who use only fixed price bidding as a means to cost cutting technique. Though this can be good for any short term project, but it doesn’t scale well with any long term projects. Like any business, outsourcing companies also want fair compensation for their expertise and experience. A fixed price may create hurdles in it.
Don’t Go for Multiple Contractors
There is a popular saying “don’t store all eggs in the same basket”, and so you should hire multiple contractors. Though this approach might work effectively for some companies, but it can be difficult to work with the IT services. To ensure that there is no interruption in the user’s experience, one should handle all IT request. Partnering with a company that offers a complete range of services is the best means to streamline the workflow as well as ensure the stability of service delivery.
Leaving the Project to the Contractor:
Though outsourcing is the most powerful tool to use expert resources, it is not a great idea to leave the project on them and relax. If your project aims to be a long term, then you should keep an eye on the continuous improvement. Your hired workforce will only perform according to the SLA, but keeping an eye on the work that they are doing will help to provide some advice on their improvements or remove the cause of any problems that may arise.
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